bits and pieces of my life.
Over the past month, i’ve given P1 a positive review followed by this not so great review. My conclusion is that while WIMAX shows great potential in Malaysia’s broadband landscape, early adopters might need to bear with stability issues.
I’m blogging about P1 because from forums and postings some already see W1MAX as a local broadband salvation, some are already not happy, some can’t be bothered changing (from Streamyx), and some are … waiting for a sign. It is however my believe that they are the ONLY real competitor to tmnet NOW. Hence their unfolding is worth blogging space.
Interestingly, I find that PacketOne’s greatest strength lies with it’s parent company greenpacket. Why ? Here you have a parent company who’s core R&D is in wireless technologies and has an internal software development team that is capable of building carrier-grade applications. Through it’s partnerships in China, P1/GP also has the ability to swiftly bring converged WIMAX devices to the market. If that’s not a great synergy for an ISP startup aspiring to go beyond broadband, i don’t know what is ! When can we expect to see a converged WIMAX, WIFI, VoIP and IPTV device from them?
The greenpacket stock has taken a dip past year due to concerns over their WIMAX investments. The global economic gloom aside, P1’s future can only be assured if they continue to refine their brand of converged devices and applications for a wireless home. Being a smaller player, they have a marked advantage of speed to market, and that is crucial with TM looming over the horizon with HSBB. But that vision can only be solidified if they have the right device and applications to promote consumer stickiness. Otherwise it will turn out to be a tough fight with TMNet, where it’s an open secret that IPTV is poised as the killer app post HSBB rollout. It’s just a matter of time before TM debut and aggresively push an ADSL/IPTV/etc converged device for their vision of a digital home. Judging by the number of college students forgoing the idiot box for youtube (not any smarter), that really sticks like glue.
On a parting note, It is really good to see that at least P1 has their marketing priorities right – with a series of viral ads and from what i’ve heard, engaging the online community (bloggers) to share it’s vision and product roadmap. For “other” ISPs – It’s the internet stupid ! What better way to read your user’s mind than to sieve through the wealth of review, forums and user feedback of exactly those that use your services. I laud P1 for at least getting that part of the equation right.
So will WIMAX be a success in Malaysia? All i can say is that it is interesting times ahead for the broadband community … but only time will tell.
cglow
October 24th, 2008 at 1:11 am
Actually i’ve got a question : What other features would you want in your WIMAX box ?
BadEgg
October 27th, 2008 at 1:21 pm
Consider nvidia and ATI radeon. Without such competitions would you be able to play high-end games like Crysis at reasonable price? Answer is simply no. Without it 9800GT would probably still cost about RM1000 now. Weather P1 WiMAX is getting it right or not is of no much concern. At least there is competition.
karas
October 28th, 2008 at 11:01 am
I’m thinking the wimax box can bundle with Astro, we can watch Astro online plus surfing the net. That’s intersting to me.. We can save devices and expensive monthly bill too..
Ray
December 2nd, 2008 at 12:43 pm
IPTV is not a killer app,…yet. It may be in a few years but not just yet. People who are only interested in watching TV do not care about the implementation,… just that it is cheap, easy to use (user experience), has reasonable quality and has as many channels as possible.
In Malaysia, we still do not have the broadband technology sorted out. Loading a TV signal on the existing infrastructure will only make everything worse (Internet experience & TV experience).
In France for example (where you can already get up to 100Mbps) to your home, I have noticed that in smaller towns if you can only get 20Mbps, you might still experience glicthes on your TV. Imagine running IPTV on your home if you only get 10Mbps. What about HD TV? That would absolutely kill your connection.
If I have a word on building a media plan for Malaysia, I would suggest the following:
1) Improve over all infrastructure; increased connectivity to nodes abroad, QoS, redundancy.
2) Improve last mile coverage (wired and wireless for end-users. 20Mbps must be available by next year in all major towns. 100Mbps to all major towns within 3 years.
3) Immediate introduction of VOIP packages (i.e. ported from existing fix line numbers) by TM immediately. This is going to be a revenue generator in the medium term.
4) Improved user experience & after sales customer services.
5) Begin gradual replacement of all telephony networks to IP based system (IP backbone) with a target of complete replacement by 2020.
6) Introduction of IPTV only when bandwidth hits 20Mbps.
7) Introduction of HD IPTV only when bandwidth hits 100Mbps.
Killer app for BB? Depends on what you mean by BB; if it means that it is just going to higher bandwidth, that would be relatively easy to fulfill. My experience tells me it’s going to be mobility and LBS (location based services). By definition this implies wireless access. So the focus here would be the following:
1) Cheap. Maxi and Celcom, RM0.01 per 1kbit is way to expensive for Malaysians.
2) Fast; very low latency, instant on experience, and medium speed BB (e.g. 1Mbps).
3) Very good coverage; in terms of services and for use of LBS. (Read about what Google is doing with San Francisco).
4) Intelligent partnerships between companies with different services to offer.
Possible future e.g.
Maxis+TMNet could offer wide wireless IP coverage+high speed BB at home.
Celcom+P1 could offer country wide wireless IP coverage+fixed wireless high speed BB for semi mobile users.
iZZi+Maxis could offer LBS+city limits wireless BB coverage for the business users.
Digi+Astro could offer mobile streaming media services (music & videos) to the Generation Y type clients.
cadbury
January 27th, 2009 at 2:43 am
i think P1 can change that box to the mobile modem like maxis or celcom broadband
jan geirnaert
March 26th, 2009 at 9:20 pm
i was working fast in the beginning. i even upgrade it to 2500kb/sec at 200 rm per month, but now i am only getting 500 kb/sec and i did not download too much. this sucks!
Ricky .K
March 28th, 2009 at 11:31 pm
I couldn’t agree more with Ray. After so many years using internet services, started from BBS(Bulletin Board System), Malaysian ISP didn’t improved much in terms of their technology and services. Just my two cents, TM monopolization is just too huge for others to compete. Without competitors, TM can take their own sweet time to improve, included that improvement is in their list.
Even wikipedia.org posted that our streamyx is sucks all the way to hell.
http://en.wikipedia.org/wiki/Streamyx
I really hope we as the people and customers can do something about it. (Although we know we can do much)
jy
April 13th, 2009 at 12:43 pm
I had subscribe and using Wimax for 2 months. When i first try out the 15 days free trial period, the speed is reasonable and can’t complaint anything cause the entry level home user package much cheaper than maxis broadband.
However, after the 3-4 week, my nightmare comes.
For the past 3 weeks i hardly could connect to the internet.
I had call more than 15-18 times to cry for support but so far non of the customer service and support engineer can really solve my problem.
I was given tons of excuses such as and pointing me to the wrong direction.
When i subscibe the package, then check my coverage and says everything it’s fine. But now when i got problem, they tell me mayb your base station is not strong and change the other side pointing to another base station. So i told the customer service that, first my modem is on green light and nothing to do with based station, seocndsly if i follow his advise, means i have to set behind my kitchen to connect to the direction he mention. Well, that doesn’t make sense for me to get WIMAX, right?
The is another csutomer service say call me back for support but never, when i call them up 2 days later, their excuses to me is that customer service is on leave lar, so no one free to follow your case.
Got another funny convrsation is, the custoerm serice say my acount is terminated, maybe that’s why i cant connect to internet. i told the custoemr service i got all the payment confirmation that there is noithing worng with my payment but he say nothing much he can do.
For those who want to get WIMAX, hope you get more opinions from exisitng users b4 jump ship.
As for me, maybe i’m the lucky one but honestly, their support is HORRIBLE and signal consistency is not there. In the end, what i pay for is to get more frustration.
If P1 is not ready for WIMAX, pls solve all your technical issues and upgrade your customer service level before launching it. IT’s a disgrace!!!
Sohai
December 9th, 2009 at 5:30 am
P1 wimax is really sux lah, waste money only!
mameir
January 8th, 2010 at 6:10 pm
yah…………really suck use wimax!!!!
sad want play online game also too lag until die and disconnected….shittt!!!!
sad for me got 2 year contract….