Comments on: P1 WIMAX – 15 days later …. http://blog.cglow.com/?p=244 bits and pieces of my life. Sat, 31 Jul 2010 18:50:06 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: SpeedyKuraKura http://blog.cglow.com/?p=244&cpage=3#comment-7442 SpeedyKuraKura Sat, 17 Jul 2010 16:39:11 +0000 http://blog.cglow.com/?p=244#comment-7442 Another way to overcome our frustrations on "P1 Wimax Speediest of the Slowest Service" in Asia is to pulverize them with insults daily in this blog and other websites. Write in your complaints, create a signature campaign, boycott their roadshows and show them as consumers, we can be tough and cannot be bullied by them. We shall not end here, other Internet service providers who don't provide a good service...you too watch out. Another way to overcome our frustrations on “P1 Wimax Speediest of the Slowest Service” in Asia is to pulverize them with insults daily in this blog and other websites. Write in your complaints, create a signature campaign, boycott their roadshows and show them as consumers, we can be tough and cannot be bullied by them. We shall not end here, other Internet service providers who don’t provide a good service…you too watch out.

]]> By: P1Wimax_victim http://blog.cglow.com/?p=244&cpage=3#comment-7441 P1Wimax_victim Sat, 17 Jul 2010 16:25:19 +0000 http://blog.cglow.com/?p=244#comment-7441 ...incidentally, we were trapped in their green packet. I foresee a bleak future for them and mind to every subscribers of P1Wimax who were misguided. By the end of the day, another Internet crocs (crooks and scammers) will appear in the market under the disguise of being the speediest broadband in Malaysia but in the end, everyone will just be another one of Malaysia's famous "Talk Only But Do Nothing Attitude" and get victimized by those corporate giants and guess who are behind the curtain are those well known cronies happily counting the profits they've made out of our stupidity! …incidentally, we were trapped in their green packet. I foresee a bleak future for them and mind to every subscribers of P1Wimax who were misguided. By the end of the day, another Internet crocs (crooks and scammers) will appear in the market under the disguise of being the speediest broadband in Malaysia but in the end, everyone will just be another one of Malaysia’s famous “Talk Only But Do Nothing Attitude” and get victimized by those corporate giants and guess who are behind the curtain are those well known cronies happily counting the profits they’ve made out of our stupidity!

]]> By: HarimauGarang http://blog.cglow.com/?p=244&cpage=3#comment-7406 HarimauGarang Thu, 27 May 2010 16:06:19 +0000 http://blog.cglow.com/?p=244#comment-7406 P1 bloody max only know eat our fucking money.Everyday the internet is going slow and slowerr.mcb kuda anjing harimau gajah unta. P1 bloody max only know eat our fucking money.Everyday the internet is going slow and slowerr.mcb kuda anjing harimau gajah unta.

]]> By: The Mighty Kong http://blog.cglow.com/?p=244&cpage=3#comment-7403 The Mighty Kong Sat, 22 May 2010 11:33:47 +0000 http://blog.cglow.com/?p=244#comment-7403 P1's connection is inconsistent but it's way better than Maxis Broadband. My problem with P1 is their customer care people. They are a bunch of rude, ignorant, arrogant monkeys. They are not helpful and they talk as if they are right and they know everything. They suck behind the phone and behind the counter. Please go clean toilet cos obviously they are only good at cleaning shit instead of dealing with people. P1’s connection is inconsistent but it’s way better than Maxis Broadband. My problem with P1 is their customer care people. They are a bunch of rude, ignorant, arrogant monkeys. They are not helpful and they talk as if they are right and they know everything. They suck behind the phone and behind the counter. Please go clean toilet cos obviously they are only good at cleaning shit instead of dealing with people.

]]> By: sueg cheng http://blog.cglow.com/?p=244&cpage=3#comment-7402 sueg cheng Fri, 21 May 2010 04:36:44 +0000 http://blog.cglow.com/?p=244#comment-7402 DO NOT USE P1 WIMAX!!! THE SERVICE SUCKS SO DOES THE CUSTOMER SERVICE!! read on... I am writing in regards to my horrible experience on the 21st May 2010 around 8.30pm with a Customer Service Supervisor based in your office in Jalan Templer. I came to the office because I was told by the Customer Service on the phone, that if I want to cancel my service without penalty, I have to do so at the office. So I went and a nice lady at counter 2 assist me unfortunately, she cannot make any decision so she called her supervisor- Casey. He walked out and when I started to explain to him why I want to cancel without paying penalty, he said he could not do anything but to charge me, I told him I am not going to pay especially I dont get the service at my location and he in turn (being a smart alack) said that you dont have to pay, but we will still charge you! I was taken aback, I got more angry and then he said I was uncivilized!!! Then I got even angrier when he kept repeating the same thing. Listen, I am not dumb, I heard him the first time, but I still want to cancel the service without paying the penalty. I asked if I could speak to anyone else who can make decision on charging me the penalty and he told me that he's the one in charge and he can handle it. I called my dad to step in later, my dad asked him the same question- who is the person we CAN speak to to deal with this service and he said that the person is not here at the moment. My dad was annoyed with Casey for the way he talks but he knew that by talking to Casey, we will not go anywhere so we settle for the technician to come over to the house and check the service before terminating and we will talk to Casey's boss in regards of his attitude. Anyway, before we left, he shook my dad's hand and said thank you for talking to him like a person unlike some people and he looked at me! I was stunt!! First, he taunted me, then he insulted me and NOW, he said that I dont treat him like a person???? I was completely stunt, so I said excuse me?? asking for an explanation on why he's rude, and he said to me, literally, to TALK TO THE HAND because he's not listening??? What in the world??? I never come across such unprofessional service in MY LIFE!! I cannot understand how someone with that attitude can be a supervisor!! The other girl sitting next to him on counter 2, just laugh like this is a comic!! I cannot BELIEVE that P1 Wimax actually hired any tom dick and harry to handle customers! I believe that if Casey is NOT interested to be in the customer service line, why is he in it?? He is definitely NOT a Customer Service Officer material, let alone a supervisor! My questions is, if he cannot make decision, he should be truthful in the beginning and not when my dad asked him. It will make our lives alot easier if he can direct us to someone when I ask if he knew someone who can waive the penalty charges. His attitude is UNACCEPTABLE in the customer service line, WHY is he in this field if he's not the Customer Service material. Why dont the person on the phone tell me to go to the office when they can handle themselves and tell me that the technician need to come and check in order to cancel?? DO NOT USE P1 WIMAX!!! THE SERVICE SUCKS SO DOES THE CUSTOMER SERVICE!! read on…

I am writing in regards to my horrible experience on the 21st May 2010 around 8.30pm with a Customer Service Supervisor based in your office in Jalan Templer.

I came to the office because I was told by the Customer Service on the phone, that if I want to cancel my service without penalty, I have to do so at the office. So I went and a nice lady at counter 2 assist me unfortunately, she cannot make any decision so she called her supervisor- Casey. He walked out and when I started to explain to him why I want to cancel without paying penalty, he said he could not do anything but to charge me, I told him I am not going to pay especially I dont get the service at my location and he in turn (being a smart alack) said that you dont have to pay, but we will still charge you! I was taken aback, I got more angry and then he said I was uncivilized!!! Then I got even angrier when he kept repeating the same thing. Listen, I am not dumb, I heard him the first time, but I still want to cancel the service without paying the penalty. I asked if I could speak to anyone else who can make decision on charging me the penalty and he told me that he’s the one in charge and he can handle it. I called my dad to step in later, my dad asked him the same question- who is the person we CAN speak to to deal with this service and he said that the person is not here at the moment. My dad was annoyed with Casey for the way he talks but he knew that by talking to Casey, we will not go anywhere so we settle for the technician to come over to the house and check the service before terminating and we will talk to Casey’s boss in regards of his attitude.

Anyway, before we left, he shook my dad’s hand and said thank you for talking to him like a person unlike some people and he looked at me! I was stunt!! First, he taunted me, then he insulted me and NOW, he said that I dont treat him like a person???? I was completely stunt, so I said excuse me?? asking for an explanation on why he’s rude, and he said to me, literally, to TALK TO THE HAND because he’s not listening??? What in the world??? I never come across such unprofessional service in MY LIFE!! I cannot understand how someone with that attitude can be a supervisor!! The other girl sitting next to him on counter 2, just laugh like this is a comic!! I cannot BELIEVE that P1 Wimax actually hired any tom dick and harry to handle customers! I believe that if Casey is NOT interested to be in the customer service line, why is he in it?? He is definitely NOT a Customer Service Officer material, let alone a supervisor!

My questions is, if he cannot make decision, he should be truthful in the beginning and not when my dad asked him. It will make our lives alot easier if he can direct us to someone when I ask if he knew someone who can waive the penalty charges. His attitude is UNACCEPTABLE in the customer service line, WHY is he in this field if he’s not the Customer Service material. Why dont the person on the phone tell me to go to the office when they can handle themselves and tell me that the technician need to come and check in order to cancel??

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